Tech Support

By affixing my digital signature below I hereby confirm that I have signed up for the PC support service and that I have used my credit card as payment. I understand that the charge will appear on my credit card statement as “PC Wizard”.

Personal Details

* Your Name:

* Email Address:

 

* Phone Number:

 

* APW Code

Customer Feedback

* 1. Politeness/Empathy with which complaint was handled

Excellent

Good

Satisfactory

Can be better

* 2. Time taken to attend the Complaint

Less than 3 hours

3-12 hours

12-24 hours

Above 24 hours

* 3. Analysis of the problem

Excellent

Good

Satisfactory

Can be better

* 4. Clarity in explaining the Product & Services to you

Excellent

Good

Satisfactory

Can be better

* 5. Time taken to resolve the complaint

Less then 1 day

1-3 days

3 days - 1 week

Above 1 week

* 6. Attitude of the service engineer who attended the complaint

Excellent

Good

Satisfactory

Can be better

* 7. Overall rating of the service complaint handling

Excellent

Good

Satisfactory

Can be better

* 8. Any other remarks/comments/suggestions

* 9. Would you recommend PC Wizards products to others

Yes

No

 

IP Address : 38.107.179.244